OUR LOCATIONS

VISIT OUR NEW
HEALTH CENTER IN TIMISOARA

11 Paris street, apartment 1, Timisoara, RO-300010

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

While we use high-quality images and detailed descriptions to accurately represent our lifestyle capsules, there may be slight variations in color or size due to factors like photography lighting or natural ingredient variations. If you have any specific questions about a capsule's appearance or ingredients, please don't hesitate to contact us for more information.

Where can I view my sales receipt?

Answer: You can access your sales receipt in two ways:

  • Email: Upon successful order completion, you will receive an email confirmation containing your order details and a link to your online receipt.
  • Your account: If you have created an account on our website, you can log in and access your order history, where you can download your receipt for each purchase.
How can I return an item?

To initiate a return, please visit our dedicated returns page on our website. This page outlines our return policy, eligibility criteria, and step-by-step instructions for returning an item. We also offer [state return options, e.g., online form, return label download, etc.].

Will you restock items indicated as “out of stock?”

We regularly update our inventory based on product demand and availability. When an item is out of stock, we strive to restock it as soon as possible.

Where can I ship my order?

You can enter your shipping address during checkout to view our available shipping options and associated costs. For international orders, please be aware of potential customs fees or import duties that may apply.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

TELEPHONE: +4(0)750 496 207